Reach Out & Get Reviews
Start following up with your customers right after the sale. Reviews Partner sends proactive requests to generate a continuous flow of new reviews and customer feedback. Using email or SMS, we’ll deliver a personal, branded request that makes it easy and quick for your customer to engage with you.
- Automated email or SMS requests
- Scheduled reminder messages
- Branded designs
- Request 1st-party & 3rd-party reviews like Google and Facebook
- Personalize your message plus other great options
Actual email sent to customer after a sale. The fast and easy ask makes a response more likely. Follow-up messages are sent on a schedule you control.
Reports and Customer Sentiment
Stay in the know about what others are saying. Our reports emailed to you regularly will do just that. Or log into your account anytime to get up-to-the-minute details.
- Status reports
- Location level reporting
- Advanced filtering
- CSV data downloads
Request, Monitor, Respond and Support
Monitor the review sites that matter to you including Google, Facebook, and Trip Advisor. We even monitor Google Questions and Answers! Our Partner service means we keep an eye out for feedback in real time. Receive daily updates and email notifications for new reviews so you can listen, manage, and respond in real-time.
- We currently monitor over 30 reviews sites like Google, Facebook, Trip Advisor and the BBB with more to come
- Reviews Partner captures Net Promoter Score, survey questions and customer feedback
- Receive feedback and new review notifications by email
- Detailed reports to track reviews, ratings, feedback and more!
Reviews Partner service takes care of all the details
- We keep in touch with you on a weekly basis to get the latest customers you want reviews from
- Send out review requests and follow-up requests for those who do not initially respond
- Alert you of any negative feedback and work with you to make positive replies
- Setup your website to display reviews from our system plus over 30 3rd party review websites
- Send you weekly reports on new reviews and current customer sentiment rating
No setup fees. No contracts. Affordable monthly payments.
Reviews Partner Professional
- Full Access to System
- System Setup, Weekly Review Requests, Monitoring & Responding
- Email Review Requests (No SMS)
Reviews Partner Premium
- Full Access to System
- All Features from Standard plus
- SMS Text Messenging
Free 10 Day Trial
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